Refund and Cancellation Policy for Pict-O-Preserve(pictopreserve)

Date: 02/02/2025

Overview

At Pict-O-Preserve, we value our customers and aim to provide the best possible service. This Refund and Cancellation Policy explains the terms for cancellations and refunds for subscriptions purchased through Razorpay.

Subscription Cancellation

1. Cancellation Policy

Users can cancel their subscription within **7 days of purchase** to qualify for a full refund. Upon cancellation within this 7-day period, the subscription will be immediately terminated, and access to all services will cease.

2. Cancellation After 7 Days

For cancellations made after 7 days, the subscription will remain active until the end of the current billing cycle, and no refunds will be issued.

Refund Policy

1. Eligibility for Refunds

We provide a **7-day refund policy** for all new subscriptions. If a user cancels their subscription within 7 days of purchase, they are eligible for a full refund. Refunds are not applicable after this 7-day period.

2. Requesting a Refund

Users must contact our customer support team within the 7-day cancellation period to request a refund. The request must include the reason for cancellation and relevant payment details.

2. Refund Approval and Processing

Refund requests will be reviewed promptly. Approved refunds will be processed within **7-10 business days** and credited to the original payment method used during purchase.

Non-Refundable Items

One-time fees or additional charges associated with the subscription are non-refundable. Refunds are only applicable to the base subscription charges.

Contact Information

For any questions or concerns regarding our Refund and Cancellation Policy, please contact our support team:

By subscribing to our services, you agree to the terms outlined in this Refund and Cancellation Policy.